Yes. You can save your declaration as a draft and retrieve it for payment at a later date. A Declaration Number will be emailed to you when your declaration has been saved as a draft. You can retrieve your declaration draft by entering the Declaration Number and your email address in the web application to complete the declaration and payment process.
This is to avoid payment cancellation due to last-minute changes. However, you can save your declarations made more than 3 days before the date of your arrival as a draft for subsequent submission and payment.
A Declaration Number will also be emailed to you if a payment submission is successful. You can retrieve your e-receipt by entering the Declaration Number and your email address in the web application.
Once the payment is successful, you cannot cancel the payment. You are advised to check your declarations carefully before submitting your declarations.
If you have declared and made the due duty and/or GST payment for your goods via the Customs@SG web application, you are not required to declare your goods again at the Customs Red Channel. You may exit the checkpoints through the Customs Green Channel. If you are stopped for checks, you may present the receipt downloaded on your mobile device or the printed hardcopy receipt to the checking officer as proof of tax payment.
Yes, you can. However, some duty-free shops do not allow the sale of liquors in excess of duty-free allowance. Please approach the Duty Free Shop directly if you wish to purchase liquors exceeding your duty-free allowance. Please also ensure that you have made the declaration and tax payment for the liquors exceeding your duty-free allowance using the Customs@SG web application before exiting via the Customs Green Channel.
No. The importation of controlled goods into Singapore is regulated by the relevant Competent Authorities (CAs). CAs may require you to obtain a licence, import permit or authorisation form prior to the importation of controlled goods into Singapore. Upon your arrival, please present the controlled goods and the accompanying import permit or authorisation form to the checking officer at the Customs Red Channel.
You will need to appoint a local freight forwarding agent to help you declare a TradeNet permit for your goods. For further details on customs procedures in TradeNet permit declaration, please refer to information on our corporate website.
Please approach our officers at the Customs Tax Payment Office located at the arrival halls of Changi Airport or at the entry checkpoints after immigration clearance to declare and pay the duty and/or GST for the additional items.
The e-receipt is valid only on the date of arrival printed on the receipt. If the date of your arrival in Singapore is different from the date of arrival on the receipt, please proceed directly to the Customs Tax Payment Office located at the arrival hall of the airport for assistance. Please furnish the receipt and the notification documents from the airline on the change of flight details for verification.
No. Currently, the Customs@SG web application can only be used to pay duty and/or GST for goods in the hand-carried and/or checked-in baggage(s) brought into Singapore by travellers. For composition sums, you can make the payments at any AXS Station or SingPost branches island-wide, or via the AXS m-Station App and AXS e-Station.
The Customs@SG web application will convert the value of the items into Singapore dollars based on the weekly
exchange rates published by the Monetary Authority of Singapore. For more information,
please visit Customs website at www.customs.gov.sg > Businesses > Valuation, Duties, Taxes & Fees > Duties & Dutiable Goods
The computation of excise duty and GST payable for the importation of cigarettes into Singapore is as follows:
a) Excise duty payable for cigarettes = Total weight (in kilogrammes) x Excise duty rate
The excise duty rates for cigarettes and tobacco products are listed on our Customs website at Customs website at www.customs.gov.sg > Businesses > Valuation, Duties, Taxes & Fees > Duties & Dutiable Goods
Liquor Products
The computation for duty and GST payable for liquor products brought in excess of travellers' duty-free concession is as follows:
(a) Duty Payable = Quantity (litre) x Duty Rate x Alcoholic Strength
Please note that the customs/excise duty rate would depend on the HS Code of the liquor product, as listed on Customs website at Customs website at www.customs.gov.sg > Businesses > Valuation, Duties, Taxes & Fees > Duties & Dutiable Goods
The Standardised Packaging (SP) Measure for tobacco products is part of a multi-pronged approach to discourage non-smokers from picking up smoking and encouraging smokers to quit.
For further information, you may refer to HSA's website at www.hsa.gov.sg > Products regulation > Tobacco regulation > Overview of tobacco control or contact MOH through email at moh_info@moh.gov.sg
It is an offence to import tobacco products with packaging or labelling that does not comply with the Standardised Packaging (SP) requirements, regardless of their intended use or purpose.
For further information, you may contact MOH through email at moh_info@moh.gov.sg
Yes. There is neither duty-free concession nor Goods & Services Tax (GST) relief for all cigarettes and tobacco products in Singapore. As such, all cigarettes and tobacco products brought into Singapore are subject to duty and the prevailing GST rate. Hence, travellers are required to declare and make necessary duty and GST payment for the cigarettes and tobacco products that meet the SP requirements.
With effect from 1 July 2020, all cigarettes and other tobacco products imported into, sold, offered for sale or distributed in Singapore must comply with the new SP requirements. Travellers have to ensure that their cigarettes and / or tobacco products comply with the SP requirements before making a declaration and payment via the Customs@SG web application. Importation of cigarettes and / or tobacco products that do not comply with the SP requirements is not allowed, and these cigarettes and / or tobacco products will be disposed of at the checkpoints. For further information, you may refer to the Health Sciences Authority (HSA)’s webpage on tobacco regulation or contact the Ministry of Health (MOH) through email at moh_info@moh.gov.sg.
You may email customs_checkpoints@customs.gov.sg, together with all relevant supporting documents such as purchase receipt and flight cancellation document, to seek refund if :
You have submitted duplicate or multiple declarations;
Your trip to Singapore has been cancelled; or
The declared quantity exceeds the physical quantity in your possession. In this case, you are required to approach our officers at the Customs Tax Payment Office immediately upon arrival to verify the physical items.
Please note that all refund requests will be reviewed on a case-by-case basis. Therefore, you are advised to check your declarations carefully before submitting your declarations for payment via the Customs@SG web application.
No. Pets are considered controlled goods and subject to regulation by the National Parks Board Animal and Veterinary Service. Therefore, you may not use the Customs@SG application for the purposes of making declarations and payment of GST for the importation of pets. For more information on the specific Customs procedures and requirements, please refer to the webpage on Importing Personal Pets.